We know Support, so we know that no two orgs do it the same way.
Our plans let you choose the tools that fit your workflows, for an inbox that works just so. Add more as you grow.
Choose Small if you:
Choose Medium if you:
Choose Large if you:
Choose Small if you:
Choose Medium if you:
Choose Large if you:
| Members | Unlimited | Unlimited | Unlimited |
| Roles | Unlimited | Unlimited | Unlimited |
| Integrations per inbox | Unlimited | Unlimited | Unlimited |
| Automation triggers | Limited triggers | Unlimited triggers | Unlimited triggers |
| Automation actions | Limited actions | Unlimited actions | Unlimited actions |
| Scheduled actions | Not included | Up to 7 days in the future | Up to 14 days in the future |
| AI actions | Not included | Unlimited | Unlimited |
| Webhooks | 2 | 4 | Unlimited |
| Search | The last 90 days | Unlimited | Unlimited |
| Originating outbound messages | Not included | 100/month | Unlimited |
| Saved replies | Unlimited | Unlimited | Unlimited |
| Dynamic variables | Included | Included | Included |
| Markdown support | Included | Included | Included |
| Labels | Included | Included | Included |
| Conversation assignments | Included | Included | Included |
| In-app notifications | Included | Included | Included |
Every support team uses different customer communication channels, third-party apps to work with colleagues, and workflows for all the problems they're solving. As your work gets more complicated, needs grow faster than headcount.
We think your helpdesk should scale up with the complexity of your work, not with the number of people responding to customers. As your needs grow — your team's needs, your company's needs, your customers' needs — your inboxes can grow with you. More channels? More automations? More teams? More difficult problems? We got you.