Writing about building Yetto and the art of Support.
We all LOVE data, but we don't know what we're doing with it. We are misusing it and letting it lead us astray. People are stressed and customers aren't better off for it. But by lookiing at data more holistically, we can use it to make more impactful business decisions.
Co-Founder, CEO
From escalation-via-founder to sales calls and customers pinging employees on Twitter, your company is already doing all-hands support..they're just not doing it well.
Co-Founder, COO
Company-wide all hands support is more harmful than helpful. It's become an industry standard for reasons that seem great on the surface. Those reasons don't hold up to close scrutiny. Let's scrutinize.
Co-Founder, CEO
Let's rethink hiring practices and focus on respect, equity, and truly understanding a candidate's worth.
Co-Founder, COO
Processes and tools for working remotely
Co-Founder, CEO
Teams work together - Your tools should, too
Co-Founder, CEO